All EBT cardholders are being advised to take immediate action to protect their accounts after skimming devices were detected at multiple retail stores across Louisiana.
The Department of Children and Family Services recommends that all EBT cardholders change their PINs to prevent fraud. To minimize risks in the future, DCFS recommends that cardholders update their PIN every 30 days. Additionally, DCFS is sending out text alerts directly to card holders reminding them to change their PIN.
"DCFS is committed to preserving the security of benefits and is working closely with law enforcement agencies to investigate these EBT cloning incidents. We are taking all necessary measures to protect cardholders by preventing fraudulent activities. For more information on EBT card security and how cardholders can protect their benefits, please visit dcfs.la/skimming."
This also encourages users to regularly monitor their transaction history through the LifeInCheck EBT mobile app or website. Any unusual or unauthorized activity should be reported immediately to EBT customer service to prevent further potential losses.